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Terms & Conditions

Last updated: June 05, 2026

Welcome to NIHLA Cleaning Services. By accessing or using our website and services, you agree to be bound by these Terms & Conditions.

1. Introduction

These terms and conditions govern your use of our website at https://nihlacleaningservices.co.uk and any services provided by NIHLA Cleaning Services ("we", "us", "our"). By using our website, you accept these terms in full. If you disagree with any part, please do not use our website.

2. Definitions

  • "Customer" – any person or entity who requests or receives services from NIHLA Cleaning Services.
  • "Service" – any cleaning or related service provided by us, including but not limited to curtain cleaning, deep cleaning, marble cleaning, moving cleaning, oven cleaning, rubbish removal, soft washing, and standard cleaning.
  • "Website" – nihlacleaningservices.co.uk and all associated subdomains.

3. Use of Website

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use of the website. Prohibited behavior includes harassing or causing distress to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our website.

4. Service Estimates & Quotes

Any quote provided via our website or by phone/email is an estimate based on the information you provide. The final price may vary upon an on-site assessment. Quotes are valid for 30 days from the date of issue unless otherwise stated. We reserve the right to refuse any service request at our discretion.

5. Payments & Cancellations

Payment terms will be agreed upon before the service commences. Cancellations must be made at least 24 hours before the scheduled service to avoid a cancellation fee. For more details, contact us directly.

6. Intellectual Property

All content on this website – including text, graphics, logos, images, and software – is the property of NIHLA Cleaning Services or its content suppliers and is protected by United Kingdom and international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

7. Limitation of Liability

To the fullest extent permitted by law, NIHLA Cleaning Services shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use the website; (ii) any conduct or content of any third party; or (iii) unauthorized access, use, or alteration of your transmissions or content.

8. Indemnification

You agree to indemnify, defend, and hold harmless NIHLA Cleaning Services, its directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from (i) your use of and access to the website; (ii) your violation of any term of these Terms; (iii) your violation of any third-party right, including without limitation any copyright, property, or privacy right; or (iv) any claim that your content caused damage to a third party.

9. External Links

Our website may contain links to third-party websites that are not owned or controlled by NIHLA Cleaning Services. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. You acknowledge and agree that we shall not be liable for any damage or loss caused by or in connection with the use of any such content, goods, or services available on or through any such websites.

10. Governing Law

These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Any dispute arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in London, United Kingdom.

11. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our website after those revisions become effective, you agree to be bound by the revised terms.

12. Contact Us

If you have any questions about these Terms, please contact us:

By using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.